Contact

Send Us Your Event Brief — We Respond Within Three Working Days

Whether you have a fully formed concept or a date and nothing else, the Betaipixel team will respond with a structured set of questions or a design direction note to move things forward.

Complete the Brief Form

The Betaipixel studio reception area in Kakamega Town Centre

What to Include in Your First Message

The more context you provide, the more useful our initial response will be. At minimum, please include: the type of event (corporate, wedding, private, or design-only), your preferred or confirmed date, an approximate guest count, a location preference or existing venue commitment, and a rough budget band (you do not need an exact figure — a range helps us calibrate the right design options and supplier tier). If you have existing brand guidelines, invitation designs, or visual references, attach them — they save time in both directions. We do not share your information with third parties, and we will not add you to a mailing list without your explicit agreement.

Ways to Reach Betaipixel

Choose the channel that works best for your timeline.

Email

info@betaipixel.info — for detailed briefs, document attachments, and enquiries where you need a written record of the conversation. Responses within three working days.

Telephone

+254 712 345678 — available Monday to Friday, 08:00 to 18:00, and Saturday 09:00 to 14:00. For urgent day-of queries on an active event, this is the fastest route.

Visit the Studio

Kakamega Town Centre, Kakamega 50100, Kenya. Walk-ins are welcome during office hours; scheduled meetings guarantee a senior planner's availability.

Send Your Event Brief

Before You Write — Common Pre-Enquiry Questions

Do you offer a free initial consultation?

Yes. The first consultation — whether by phone, video call, or in-person at the studio — is complimentary and carries no obligation. It is an opportunity for both parties to assess fit before any commitment is made.

How quickly can you begin planning?

Subject to current workload and confirmed availability, we can typically begin the design brief stage within five to seven working days of signing an engagement agreement. For urgent events, please call the studio directly to discuss what is feasible.

Do you require a deposit to begin?

Yes. A deposit of 30 per cent of the agreed project fee is required to commence work and secure your date on our planning calendar. The deposit is non-refundable if the event is cancelled within 30 days of the event date.

Your Event Planning Starts With One Conversation

Complete the brief form or call the studio — the Betaipixel team responds to every enquiry personally.

Submit Your Brief